Support Engineers are thorough, deconstructing complex problems and building comprehensive solutions.
Collaborate with internal teams to escalate complex issues.
Create and maintain comprehensive documentation for all adtech platforms.
Understand Operating Principles and own the customer experience.

A Computer Science, Engineering, or related Bachelor's Degree required.
Experience in the online advertising/internet marketing or video/television advertising technology in a customer service and client-facing capacity.
Knowledge of IAB standards including VAST, openRTB
Data analysis and processing: SQL, cURL, etc.
Web technologies: HTTP, HTML5, XML, etc.
Object Oriented Programming: JS, Python, etc.
Experience developing against RESTful APIs
Ability to adapt to rapidly changing circumstances.

Support Engineer

Key skills