Be accountable for Technology, Infrastructure, & Operations projects that impact company security and operational efficiency.
Maintain applications, systems, network, and/or telecommunications infrastructure to provide operational integrity and meet best practice guidelines for operational availability.
Assist all teams with development and communication of strategic planning, project planning and plans for ongoing development of technological solutions.
Provide some third-tier support for Service Desk and Tier-2 support for System Administrators.
Initiate projects and provide direction to management on technical matters.
Identify what needs to be done and act before being asked to or required by the situation.
Communicate with departmental personnel to ensure effective deployment of technologies.
Serve as technical resource for departmental and company-wide IT solutions.
Maintain knowledge of associated company management software, architectures, telecommunication products and services.
Support and collaborate with team members, software vendors, and other technical staff on project efforts to achieve implementation plans and timelines.
Understand the quality improvement process, create new processes and documentation, and produce desired outcomes with a minimum of effort.

Requires a Bachelor's degree in Computer Science, Information Systems Management or qualified technology certifications in network, systems, or other related certifications.
Requires four-eight years of experience implementing systems and networking environments in large managed environment.
Additional years of qualifying work experience may be considered in lieu of formal education.
Requires knowledge of current Microsoft operating environments, with an emphasis on M365 technologies, AVD and Cloud PC technologies, Power Platform and SharePoint Online.
Must have effective verbal and written communications skills to consult with management, business partners and vendors.
Project management skills, including demonstrated ability to work effectively in small, interactive teams of technical and non-technical associates.
Demonstrated ability to manage multiple projects with varying priorities to successful completion.

Competitive pay/salary ranges
Incentive plan
Health/Vision/Dental benefits effective day one
401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
Robust employee well-being program
Paid Time Off
Personal Community Enrichment Time
Company-provided Basic Life and AD&D
Company-provided Short-Term & Long-Term Disability
Tuition Assistance Program

Senior Engineer

Key skills