Provide expert support and troubleshooting of Windows workstations and servers.
Manage Microsoft 365 environments including Exchange, SharePoint, OneDrive, and MS Teams.
Oversee Azure AD administration, ensuring robust policy and endpoint management.
Conduct network management tasks such as firewall, VPN, and DNS/DHCP oversight.
Utilize ticketing systems for efficient issue tracking and resolution.
Administer SaaS user management, focusing on security and compliance.
Implement backup and recovery strategies to ensure data integrity.

Strong experience in Windows workstation setup and troubleshooting.
Expertise in Microsoft 365 Administration (Exchange, SharePoint, OneDrive, Teams).
Proven competency in Azure AD and Windows Server Administration.
Proficient in Network Management (Firewalls, VPN, DNS/DHCP, TCP/IP, Web Filtering).
Certifications such as PowerShell, Git, CCNA, CompTIA A+, or Azure AZ-900 are advantageous.

IT Support Specialist

Key skills