Senior Design Lead

Role Overview

• Design and evolve user flows across the full product lifecycle.
• Translate business requirements into user journeys and interaction models.
• Identify friction points and opportunities to improve conversion.
• Create low
• and high-fidelity prototypes to support user testing.
• Partner closely with UX Research to design experiments.
• Build and maintain scalable design components and libraries.
• Work closely with Digital Product Managers, engineers, and researchers.
• Contribute to public site experiences and authenticated application flows.
• Develop innovative concepts and new product ideas.
• Design user journeys and flows for lifecycle communications.
• Partner with Product and Research to measure the impact of design changes.

Requirements

• Have 5+ years of experience in UX/Product Design.
• Are a strong flow thinker.
• Are highly proficient in Figma.
• Have hands-on experience designing prototypes for research.
• Understand public and authenticated product experiences.
• Are comfortable leading and guiding design work.
• Thrive in cross-functional environments.
• Can balance speed and quality.
• Have strong communication skills.
• Are comfortable contributing to content and lifecycle experiences.

Benefits

• Flexible Ways of Working: Design your workday around what matters most.
• Health & Wellbeing Support: Your wellbeing is our priority.
• Career Development That Moves You Forward: Fuel your growth with funding for courses, certifications, and conferences.
• RESP Matching — Because Futures Matter: We invest in education.
• Fun Is Part of the Job: We take fun seriously.