Applies specialized clinical knowledge to participate in quality improvement efforts to assess and enhance patient care.
Collaborates with the healthcare quality team to collect and analyze clinical data, participate in quality reviews, and identify opportunities for process improvement.
Provides insights and recommendations to optimize healthcare practices and promote patient safety and satisfaction.
Strengthens WV Medicaid’s ability to improve member outcomes through clinically guided, member-centric quality interventions.
Applies clinical judgement to guide quality initiatives, prioritize member engagement, and support adherence to evidence-based care.
Requirements
3-5 years of prior relevant work experience
Active Registered Nurse (RN) required
Certified Professional in Healthcare Quality (CPHQ) preferred
Experience with clinical or quality improvement and process improvement
Manage care experience preferred
Experience working with the Medicaid population
Bachelor's degree preferred/specialized training/relevant professional qualification