Account Manager – Outside Sales

Role Overview

• Makes personal sales calls at customer establishments on a regular basis, seeking new opportunities and new customer leads.
• Engages appropriate Echo Electric team members when appropriate (branch manager, product sales specialists, etc).
• Introduces, promotes & demonstrates new products and customer resources & programs to customer base.
• Coordinates secured customer orders with appropriate Inside Sales Staff for order entry, tracking & fulfilment.
• Remains engaged with process as needed to expedite & troubleshoot backorders and other related concerns that may arise.
• Actively manages account base and new opportunities to maximize sales volume and gross profit margins.
• Executes sales efforts in a timely, ethical and professional manner, assuring a favorable impression of self and the company; includes the maintenance of a clean and uncluttered vehicle.
• Completes expense reports on a monthly basis and files monthly auto expense report in accordance with company procedure.
• Develops an effective and productive working relationship with Inside Sales Associates, Counter Sales Associates and support personnel; encourages and assists in their training and development when possible.
• Maintains ethical, cooperative manufacturer relationships consistent with company image and company/branch goals in the marketplace.
• Monitors job queues and takes appropriate action to troubleshoot and resolve items.
• Quickly finds common ground and solves problems for the good of all.
• Easily gains trust and support of others.

Requirements

• Bachelor's degree in sales or closely related field with three years of relevant sales and industry experience; or equivalent combined education and on the job experience as determined by Echo Electric.
• At least two (2) years of electrical or distribution experience and/or product and application knowledge.
• Strong customer service orientation.
• Demonstrated ability to communicate clearly and concisely in written and verbal formats, including sales presentations.
• Developed knowledge of the industrial/commercial/contractor market.
• Strong problem analysis and resolution skills.
• A valid driver’s license and proven safe driving record.
• Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications, as well as in the use of Microsoft Office software, including Word & Excel.

Benefits

• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• Paid time off and paid holidays
• 401K match
• Profit Sharing
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement
• Employee Discount on products
• Access to a variety of trainings for personal development.