Key skills
CRMERPRemote Work
About this role
Role Overview
- Processing and managing the end-to-end order process for our (inter)national B2B partners
- Coordinating various internal and external stakeholders across the order and fulfillment process
- Ensuring accurate order entries in coordination with planners/dispatchers
- Responsible for correct invoicing and for handling returns and customer complaints
- Identifying and implementing improvement opportunities along the order and fulfillment process
Requirements
- Completed vocational training (e.g., in freight forwarding, industrial, wholesale and foreign trade, or similar)
- Several years of professional experience in order processing
- Enthusiasm for products and enjoyment of working in a fast-paced environment
- Confident user of CRM, ERP/inventory management systems, and Office applications
- Good written and spoken German and English
Benefits
- Attractive employee discounts on ESN & more products
- Flexible working hours & remote work options
- Subsidies for mobility & fitness (e.g., Wellpass, Deutschlandticket)
- Company pension scheme
- Workation options and more