Own the FSI product roadmap end-to-end, from discovery and prioritization through delivery and outcome measurement.
Lead, mentor, and grow a team of product managers and product owners, setting clear expectations and fostering a culture of accountability and customer-centricity.
Drive annual and quarterly product planning cycles, including roadmap reviews, prioritization frameworks, OKR setting, and release planning.
Define and communicate product strategy that aligns with FSI’s company vision, competitive positioning, and go-to-market objectives.
Translate customer feedback, market research, and competitive intelligence into clearly articulated product investments with measurable outcomes.
Partner with Engineering leadership to ensure roadmap initiatives are properly scoped, sequenced, estimated, and delivered on schedule.
Collaborate with Sales and Customer Success on deal support, customer escalations, and retention efforts that require product involvement.
Represent the product organization in executive leadership discussions, board-level reporting, and cross-functional forums.
Establish and continuously improve product development processes, tooling, and documentation standards across the team.
Define and monitor product KPIs; use data to inform prioritization decisions and communicate progress to stakeholders.

8+ years of product management experience, with at least 3 years in a people management role leading product managers or product owners.
Demonstrated experience owning a product roadmap for a B2B SaaS product with multiple customer segments.
Bachelor’s degree in a relevant field; MBA or equivalent experience preferred.
Fluency with Agile/Scrum methodologies and product planning frameworks (e.g., OKRs, opportunity trees, RICE).
Proficiency with product management and project tracking tools (e.g., Jira, Productboard, Aha!, or similar).
Experience working in CMMS, EAM, facilities management, healthcare operations, or enterprise workflow software is a plus.

Director of Product Management

Key skills