Install OPTEL systems at client sites in accordance with established standards
Carry out mechanical and electrical installation while ensuring compliance with quality standards
Collaborate with the technical support and factory design team to diagnose and resolve issues
Train end-users on the proper use of OPTEL systems
Prepare complete and accurate installation reports
Support clients during system qualification
Perform maintenance and repair on installed systems, as requested by the customer service department
Conduct engineering visits when required
Produce detailed service reports
Identify potential sales opportunities (new contracts, complementary systems)

College diploma in electronics, computer science, electromechanics, or related field, or equivalent experience
Strong knowledge in computer science and electronics
Experience in the pharmaceutical, food, or cosmetics industries (asset)
Hands-on experience in diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
Strong analytical, communication, and problem-solving skills, with the ability to explain complex technical issues clearly
Excellent time management, prioritization, and ability to work effectively under pressure
Strong client orientation and solid teamwork skills
Resourcefulness, adaptability, versatility, and flexibility
Availability to travel approximately three weeks per month
Valid driver’s license and passport
High curiosity and willingness to learn and adopt new technologies, particularly artificial intelligence.

Field Technician

Key skills