Manage the full freight lifecycle from load booking to delivery and invoicing
Source and secure carriers for FTL, LTL, and other shipment types
Dispatch loads and ensure proper documentation is completed
Track shipments and proactively address delays or issues
Build and maintain strong relationships with carriers and shippers
Negotiate competitive rates while maintaining profitability
Ensure high levels of customer satisfaction through consistent communication
Maintain and expand carrier network
Utilize Brokerware and/or other Transportation Management Systems (TMS) for load entry, tracking, and reporting
Maintain accurate records of loads, communications, and transactions
Ensure compliance with U.S. transportation regulations and company policies
Identify and implement process improvements to increase efficiency
Verify load details for accurate billing and invoicing
Coordinate with accounting teams for settlements and payment processing
Monitor margins and ensure profitability per load

Minimum 2 years of experience as a Freight Broker, Logistics Coordinator, or similar role
Strong background in 3PL (Third-Party Logistics) operations
Hands-on experience with Brokerware or similar TMS platforms
Solid understanding of freight markets, lanes, and pricing strategies
Strong negotiation, communication, and problem-solving skills
Ability to multitask and manage high-volume shipments in a fast-paced environment

Freight Broker

Key skills