Maintenance Coordinator

Role Overview

• Receive and respond to maintenance requests via phone, email, or property management software
• Create, assign, and monitor work orders in coordination with vendors and technicians
• Communicate service updates with tenants and property owners
• Follow up on open work orders to ensure timely completion and resident satisfaction
• Verify and process vendor invoices for accuracy and completeness
• Manage emergency maintenance situations with appropriate urgency
• Maintain detailed maintenance logs and vendor performance records
• Generate maintenance activity reports for property managers and owners

Requirements

• 2+ years of experience in property management or maintenance coordination
• Familiarity with property management software (e.g., AppFolio, Buildium, Propertyware)
• Excellent English communication skills, both written and verbal
• Ability to prioritize and manage multiple maintenance requests simultaneously
• Strong problem-solving and decision-making abilities
• Experience coordinating with vendors, contractors, and maintenance teams
• Must be currently residing in the Philippines or Latin America
• Must have a stable internet connection and remote-ready workstation

Benefits

• Permanent work-from-home setup
• Ongoing training and professional development opportunities
• Collaborative and supportive work environment
• Competitive salary