You will work closely with related teams on Microsoft Security and Identity Management implementation projects, which would include upgrades, installations, configurations, migrations, security policy design, administration, and user training.
You will work closely with co-workers (internally), end-users (externally), and vendor representatives (Microsoft) on the installation, configuration, and troubleshooting of MS Teams, in accordance with contract SLAs
You will mentor and develop Consultants, Engineers and Technicians on the team, and provide guidance on their technical skills, as well as the soft skills required for their success
You will function as a technical expert, with strong customer interaction skills, and the ability to advise on, implement, and manage complex solution and service deployments for clients
You will have a hunger for learning, and take advantage of the opportunities to pursue relevant certifications and training for Microsoft Endpoint Security and Identity Management
You will serve as a technical authority and subject matter expert for Softchoice, supporting other individuals and teams at trade shows, events, and speaking engagements that specifically require your technical expertise
You will have the opportunity to work in a highly visible customer-facing role.
You will have the chance to use your technology expertise, supporting a detailed, actionable Statement of Work with our architects, engineers, and project managers.
You will do this by staying on top of new trends and technology updates
You will also continually fine-tune your delivery, adoption, and problem-solving skills along the way
Requirements
Computer Science / Information Technology degree or diploma or equivalent industry experience.
Ability to travel up to 10% of the time
5+ years’ work experience in a client-facing professional services role, or 7 + years of related industry experience.
Updated Certifications and training to include; Microsoft Certified Security Operations Analyst Associate, and Security Administrator Associate
Benefits
Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program
Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance
Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave