Front Office Agent – STARS

Role Overview

• Welcome guests warmly and interact with them in a friendly, professional manner
• Perform guest check-ins and check-outs
• Receive and process reservation inquiries
• Carry out administrative tasks at the front desk
• Facilitate the flow of communication between all departments of the property

Requirements

• No prior professional experience required
• Hospitality-minded / service-oriented attitude
• Responsible for cash handling and accounts receivable control
• Ability to work independently at the front desk

Benefits

• A permanent employment contract
• At least 30 days of vacation per year
• 25% night shift premium for hours between 22:00 and 07:00
• A pleasant working atmosphere
• Predictable work schedules
• Compensation for overtime worked
• Opportunity to contribute to a young, fast-growing company
• Comprehensive onboarding and training in all processes and standards by our experienced triSTARS
• Provision and cleaning of uniform items
• Various employee discounts through corporate offers on events, services and products
• Worldwide discounts at IHG hotels