Front Office Agent – STARS

Role Overview

• Warmly welcomes our guests
• Handles check-in and check-out procedures
• Receives and processes reservation requests
• Responsible for cash handling and accounts receivable control
• Performs all administrative tasks at the front office
• Contributes to effective operations across early, late and night shifts
• Ensures active communication flow between all departments of the property

Requirements

• Relevant professional experience
• You have a guest-focused mindset
• Familiarity with check-in and check-out procedures
• Ability to handle cash and perform accounts receivable control
• Experience performing front office administrative tasks

Benefits

• Permanent (open-ended) employment contract
• At least 30 days of vacation per year
• 25% night shift allowance from 22:00 to 07:00
• A pleasant working atmosphere
• Predictable working hours
• Compensation for overtime
• Opportunity to contribute to a young, fast-growing company
• Comprehensive onboarding into all processes and standards by our experienced triSTARS
• Development opportunities to become a Front Office Supervisor
• Various employee discounts through a corporate program on events, services and products
• Worldwide discounts at IHG hotels