Front Office Agent – STARS
Germany
Full Time
5 hours ago
$3,035 EUR
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Welcome guests warmly
- Perform check-in and check-out
- Process reservation requests
- Take responsibility for cash handling and accounts receivable control
- Perform Front Office administrative tasks reliably and independently
- Ensure an effective and efficient operational flow during your shift
- Maintain active communication flow between all departments
Requirements
- Previous professional experience
- Perform host duties such as check-in and check-out
- Receive and process reservation requests
- Take responsibility for cash handling and accounts receivable control
- Perform Front Office administrative tasks reliably and independently
- Ensure effective and efficient operations during early, late and night shifts
- Maintain active communication flow across all areas of the property
Benefits
- Permanent employment contract
- 30 days of vacation per year
- 25% night shift allowance between 22:00 and 07:00
- Pleasant working atmosphere
- Predictable working hours
- Compensation for overtime worked
- Comprehensive onboarding to all processes and standards by experienced triSTARS
- Development opportunities to become a Front Office Supervisor
- Various employee discounts as part of a corporate offer for events, services and products
- Worldwide discounts at IHG hotels