Front Office Agent – STARS

Role Overview

• Warmly welcome guests and attend to them in an open and charming manner
• Perform guest check-ins and check-outs
• Receive and handle reservation requests
• Promote active communication between all departments of the hotel

Requirements

• Previous professional experience
• Hospitality-minded / service-oriented attitude
• Responsible approach to cash handling and debtor/accounts receivable control
• Independent execution of all administrative tasks at the front office

Benefits

• A permanent employment contract
• At least 30 days of annual leave
• 25% night shift supplement for work between 22:00 and 07:00
• A pleasant working atmosphere
• Predictable working hours
• Compensation for overtime worked
• The opportunity to contribute to a young, fast-growing company
• Comprehensive onboarding to all processes and standards by our experienced triSTARS
• A company with strong values and guidelines
• Opportunities for development, personal growth and to contribute ideas
• Career development opportunities to become a Front Office Supervisor
• Provision and laundering of uniform items
• Various employee discounts as part of a corporate offer on events, services, and products
• Worldwide discounts at IHG hotels