Serve as the first point of contact for prospective students, guiding them from initial inquiry through to enrolment.
Own relationships and enrolment targets for assigned university partners, maintaining a high standard of student engagement throughout the journey.
Provide accurate, comprehensive information about programmes, admissions requirements, and the enrolment process so students can make informed decisions.
Conduct proactive student outreach by phone and email to nurture leads, encourage progression, and support conversion to enrolment.
Monitor applicant pipelines and take ownership of routine follow-up activity to keep students progressing efficiently through each stage.
Work independently within established processes while recommending practical solutions to routine challenges that may affect student progression.
Build strong cross-functional relationships with internal teams to ensure a seamless and consistent enrolment experience.
Maintain accurate student records and uphold high standards of data integrity and administrative quality.
Represent the organisation professionally in every student interaction, balancing empathy, accuracy, and pace in a target-driven environment.

1–3 years of experience in sales, student recruitment, enrolment, admissions, customer service, or a related field involving direct customer engagement.
Strong interpersonal, verbal, and written communication skills, with the ability to build trust and guide individuals through important decisions.
A detail-oriented and organised approach, with the ability to manage multiple priorities while maintaining accuracy and follow-through.
Demonstrated professionalism, adaptability, and problem-solving ability in a fast-paced, target-driven environment.
Experience working in higher education, online education, admissions, or enrolment support is great to have.
A bachelor’s degree is preferred but not required.
Familiarity with CRM, student information systems, or other platforms used to manage applicant and student records.

Student Recruitment Coordinator

Key skills