Supports all Systems and Infrastructure for SEARHC, within both internal and cloud platforms
Performs maintenance tasks independently such as installing new infrastructure components, creating system documentation and procedures, installing software and firmware updates
Upholds the security configurations within the systems
Provides Tier 3 support to resolve issues that are assigned to the Systems Infrastructure team
Participates in the critical system support structure with other IT departments
Expected to function with a high degree of autonomy and self-direction once assigned work
Engages and occasionally leads in team meetings, team building activities
Executes project-related tasks
Actively maintains education and cross-training on various areas of expertise within IT Infrastructure
Participates in the maintenance and upgrades of the Windows Server environment, to include Active Directory and Group Policy, DNS, DHCP, Enterprise backup, and Enterprise monitoring
Assists management in identifying opportunities for process improvement within the department.
Requirements
High School Diploma
2-4 years’ work experience managing Windows and Linux/Unix based server systems
Knowledge of several of the following: AD/LDAP, enterprise anti-virus, enterprise backup systems, enterprise monitoring/reporting systems
Knowledge of common databases, such as: Oracle/MSSQL/MySQL, etc.
Demonstrated work in hands-on configuration, maintenance, and direct responsibility for enterprise IT systems, with preference for a Health Care environment
Scripting/Programming experience and background preferred
Proficiency in modern scripting languages, especially Perl, Python, PHP, Powershell, WSH, etc.
Familiarity with ITIL, HIPAA, HITECH, and other standards applicable to Health Care IT preferred.