da Vinci Cardiovascular Program Specialist

Role Overview

• Provide on-site case support in the operating room or hybrid OR for robotic cardiac procedures and associated surgical technologies
• Serve as a clinical expert for product setup, troubleshooting, and optimal use during live cases
• Ensure compliance with clinical and safety protocols
• Expand the user base by collaborating with CVSM to develop a training pipeline for new surgeons
• Demonstrate proficiency across multiple technology platforms to effectively support adoption of Multiport and Single Port da Vinci systems, digital solutions, and customer needs
• Promote advanced instruments and accessories to enhance surgical performance and support surgeon autonomy
• Collaborate with cross-functional internal teams to identify and pursue opportunities to expand use of the da Vinci® Surgical Systems and strengthen Intuitive’s partnerships with healthcare facilities
• Deliver training for physicians and care team members on indications, proper use, and best practices
• Support new site start-ups by delivering onboarding programs and in-services
• Act as a resource for ongoing education and product updates
• Design and implement tailored da Vinci® pathways for surgeons and surgical teams to ensure proficient and autonomous system use, providing recurring care team training as needed
• Maintain flexibility to support after-hours cases and provide weekend support as required by the territory’s adoption of robotic surgery
• Partner with the local sales team, leadership, customer training, and business partners to execute clinical plans that achieve system autonomy within an appropriate timeframe
• Provide clinical insights to the commercial team to inform strategy and drive business growth
• Participate in physician education programs, workshops, and regional/national conferences
• Facilitate adoption of our digital solutions by enhancing customer infrastructure and capabilities
• Collect and communicate customer feedback to internal teams (sales, marketing, R&D)
• Stay current on clinical literature, competitive products, and evolving treatment guidelines
• Assist with clinical trial support when required

Requirements

• Bachelor’s degree required (preferably in a scientific or business discipline)
• Minimum 2 years’ experience in a cardiac-related clinical role (electrophysiology, interventional cardiology, cardiac surgery, or critical care)
• Prior medical device industry experience strongly preferred
• Deep understanding of cardiac anatomy, physiology, and interventional procedures
• Excellent communication, teaching, and interpersonal skills
• Strong problem-solving and troubleshooting abilities
• Ability to perform in high-pressure clinical environments (OR/cath lab)
• Adaptability to evolving technologies and complex procedures
• Team-oriented with a commercial mindset
• Flexibility to travel extensively (approximately 75%)
• Fluency in English and German required

Benefits

• Flexible work arrangements