Career Navigator

Role Overview

• Prepares, organizes, and maintains accurate, updated information in multiple electronic databases reflecting the entire history of a program participant including log of supportive services issued
• Provides case management with a focus on helping SNAP E&T participants to prepare for employment that leads to self-sufficiency
• Manages ongoing caseload and assists job seekers in retaining employment based on their skills, capabilities, and interests
• Manage job seeker progress towards achieving goals by creating and updating plans
• Schedule and conduct workshops, webinars, and other Job Readiness activities designed to prepare SNAP E&T participants for career opportunities
• Coordinate with the Business Services team with online learning activities related to individual employment plans and goals, and monitors progress
• Administer Pre/Post-test assessments
• Conduct assessment of skills, aptitudes and abilities
• Research and identify and deliver appropriate job coaching, mentorship, and support services as needed to help SNAP E&T participants overcome barriers
• Ensure adequate preparation for all training activities
• Interpret employer feedback to tailor case management and job coaching as needed
• Work with the Business Services team to collaborate with area businesses, advisory groups, and agencies to encourage the further development of opportunities
• Investigate and share ideas regarding post-secondary options and adult services and network with all appropriate community agencies and organizations
• Develop rapport with SNAP E&T participants in order to mutually explore career options and interests
• Encourage SNAP E&T participants to maintain career portfolios allowing them to document their learning and skill attainment
• Work with SNAP E&T participants individually or in groups to problem solve employment issues
• Perform other duties as requested

Requirements

• Associate’s degree in related field and minimum two year’s work experience in related field, or a satisfactory equivalent of education and experience (Social Services, Human Resource, Communication, Business or equivalent experience)
• High School Diploma or equivalent with 3 years of related experience may be considered
• Strong in facilitation, public speaking, and guided learning
• Strong organizational and time management skills
• Ability to lead learning processes and relate to diverse populations
• Excellent internal and external customer service skills
• Strong communication and knowledge about community resources and industries in the area is a plus
• Excellent computer skills with experience using Microsoft Office, MS Word, Excel, and specialized databases and systems
• Bilingual is a plus
• Current valid driver’s license (with low-risk driver rating) and automobile liability insurance required

Benefits

• Mileage and travel reimbursement available