Support the change management coordinator on a day-to-day basis.
Assist with coordination of CAB meetings, covering absences as required
Assist change requestors with the CSV/GxP process in partnership with the Quality team, checking submissions for completeness and coordinating initial reviews.
Maintain standard change templates (content updates, version control, review reminders) in line with ITIL expectations.
Assist with emergency change administration where applicable and ensure required documentation is completed within defined timeframes.
Support change reviews, documenting findings and coordinating follow-up actions with the improvement coordinator.
Occasionally assist in other duties as required in the IT Service Management team – Documentation, Knowledge articles etc.
Requirements
Analytical Skills: Ability to analyze change proposals and understand their impact.
Communication Skills: verbal and written communication abilities.
Problem Solving: Proactive in identifying problems and proposing effective solutions.
Adaptability: Able to adapt to rapidly changing technological environments.
Previous Change Management or GxP environment experience is beneficial
ServiceNow or other relevant ITSM tools experience preferred
IL Foundation certification or aptitude to gain
Relevant experience in IT, a regulated environment or change management is beneficial
Tech Stack
ITSM
ServiceNow
Benefits
Bonus in compliance with internal principles
Stable international work environment within a growing organization
Development trainings
Career opportunities for internal employees
Employee referral program
Global recognition program – Convatec Champions
Employer contribution to supplementary pension savings
Life insurance fully paid by the employer
Social fund (various support and perks for employees)
Support for employee teambuilding activities
Discounts with selected providers of goods and services