Change Management Practitioner

Role Overview

• Support the change management coordinator on a day-to-day basis.
• Assist with coordination of CAB meetings, covering absences as required
• Assist change requestors with the CSV/GxP process in partnership with the Quality team, checking submissions for completeness and coordinating initial reviews.
• Maintain standard change templates (content updates, version control, review reminders) in line with ITIL expectations.
• Assist with emergency change administration where applicable and ensure required documentation is completed within defined timeframes.
• Support change reviews, documenting findings and coordinating follow-up actions with the improvement coordinator.
• Occasionally assist in other duties as required in the IT Service Management team – Documentation, Knowledge articles etc.

Requirements

• Analytical Skills: Ability to analyze change proposals and understand their impact.
• Communication Skills: verbal and written communication abilities.
• Problem Solving: Proactive in identifying problems and proposing effective solutions.
• Adaptability: Able to adapt to rapidly changing technological environments.
• Previous Change Management or GxP environment experience is beneficial
• ServiceNow or other relevant ITSM tools experience preferred
• IL Foundation certification or aptitude to gain
• Relevant experience in IT, a regulated environment or change management is beneficial

Tech Stack

• ITSM
• ServiceNow

Benefits

• Bonus in compliance with internal principles
• Stable international work environment within a growing organization
• Development trainings
• Career opportunities for internal employees
• Employee referral program
• Global recognition program – Convatec Champions
• Employer contribution to supplementary pension savings
• Life insurance fully paid by the employer
• Social fund (various support and perks for employees)
• Support for employee teambuilding activities
• Discounts with selected providers of goods and services