Make complex adjustments to accounts, projects, contracts, terms, etc., individually or in bulk, based on general guidance.
Recognize, monitor, and resolve account, contract, and billing issues.
Verify the accuracy of calculations of prorations, coverage changes, and partial cancellations.
Respond to and resolve complex customer billing questions through research, interdepartmental communications, and analysis.
Process billing in an appropriate and timely manner.
Create invoices, contracts, projects in the ERP system.
Maintain system records.
Process contract, project, and account changes and cancellations.
Process manual adjustments, ensuring proper approvals are in place, while validating correct accounting rules are followed.
Audit billing data prior to billing.

Comprehensive health and wellness benefits designed to support your overall well-being.
Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Comprehensive support for international relocations and permanent residency processes.

Finance Ops Billing Specialist

Key skills