Medical Order Specialist

Role Overview

• Reviewing and processing changes to existing patient orders
• Validating prescription accuracy and determining when updated documentation is required
• Verifying insurance coverage and submitting or following up on authorizations
• Calculating and verifying enteral formula requirements
• Navigating insurance and payer portals
• Maintaining accurate, HIPAA-compliant documentation
• Communicating with patients and internal teams as needed to resolve order issues

Requirements

• 2+ years of healthcare administrative, order processing, or insurance experience
• Home health, DME, or enteral experience preferred
• Insurance authorization knowledge a plus
• High school diploma or GED required

Benefits

• Fun, Inclusive Work Environment
• Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance)
• 2 Bonus Days Off (“Fun Day” and “Inclusion Day”)
• 6 Paid Holidays
• Supportive Team with Role-Based Training to Aid in Your Success
• Internal Opportunities for Growth
• Interactive Clubs and Engagement Opportunities