Medical Order Specialist

Role Overview

• Review and process changes to existing patient orders
• Validate prescription accuracy and determine when updated documentation is required
• Verify insurance coverage and submit or follow up on authorizations
• Calculate and verify enteral formula requirements
• Navigate insurance and payer portals
• Maintain accurate, HIPAA-compliant documentation
• Communicate with patients and internal teams as needed to resolve order issues

Requirements

• 2+ years of healthcare administrative, order processing, or insurance experience
• Home health, DME, or enteral experience preferred
• Insurance authorization knowledge a plus
• High school diploma or GED required

Benefits

• 100% Remote
• Equipment Provided
• Fun, Inclusive Work Environment
• Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance)
• 2 Bonus Days Off (“Fun Day” and “Inclusion Day”)
• 6 Paid Holidays
• Supportive Team with Role-Based Training to Aid in Your Success
• Internal Opportunities for Growth
• Interactive Clubs and Engagement Opportunities