Make outbound calls and follow up with existing and prospective customers to drive sales and promote special product offers
Identify, qualify, and develop leads using CRM tools, research, and targeted outreach
Build and maintain relationships with customers in an assigned territory, fostering loyalty and repeat business
Promote special offers and product campaigns — including time-sensitive promotions, marketing-driven campaigns, and expiring inventory opportunities
Maintain CRM records (Salesforce) to track activities, progress, and opportunities in the sales pipeline
Participate in special projects and events, including conventions, national sales meetings, branch events, and product training sessions

Post-secondary education or equivalent combination of education and experience
Previous customer service or outbound/inside sales experience (sales experience is preferred)
Proven ability to meet or exceed sales targets through proactive outreach and relationship building
Strong communication skills — confident, clear, and courteous phone manner
Excellent organizational and time management skills; comfortable managing multiple priorities
Solid computer literacy, including Microsoft Office (Word, Excel, Outlook; Power BI an asset)
CRM experience (Salesforce) preferred
Bilingual (English/French) is an asset
A positive, motivated, and customer-focused attitude with strong problem-solving and negotiation skills
Willingness to travel occasionally for meetings, conventions, or local events

compensation package including salary, commission opportunity, health benefit plans, company and pension
opportunity to engage and participate in a variety of team perks, corporate and wellness initiatives
focus on individual talent development and success, in addition to your well-being

Inside Sales Representative

Key skills