Administrative Support Specialist

Role Overview

• Maintain accountability rosters and student status updates using Government/Command repositories and internal tracking tools; validate rosters and resolve discrepancies.
• Perform data entry/verification in designated student accountability databases (e.g., PowerApp Learning Site database) and housing systems (e.g., EMH), as required.
• Prepare and submit time-sensitive daily/weekly accountability deliverables in accordance with established reporting timelines.
• Provide daily administrative support related to student preparation and accountability, including email communications, data validation, and updates to enrollment and appointment records.
• Maintain and verify student records in internal data systems by reviewing rosters, identifying discrepancies, and ensuring information accuracy.
• Prepare, generate, and submit routine reports related to student status, room assignments, and accountability in accordance with established timelines.
• Support student check-in and check-out processes by issuing and tracking keys, maintaining logs, and ensuring required documentation is completed and filed appropriately.
• Monitor shared inboxes and communication channels for student requests, scheduling updates, medical and dental notifications, academic changes, and other administrative items, routing information as needed.
• Provide administrative assistance with disciplinary and compliance documentation by assembling required forms, attachments, and records and routing them for review and approval.
• Assist with weekly room inspection coordination by posting results, updating internal systems, and tracking follow-up actions as required.
• Maintain and update administrative lists and tracking documents related to student appointments, class assignments, attendance, and status changes.

Requirements

• High School Diploma/GED & 6+ years of experience
• Active/Current Secret Clearance or ability to obtain and maintain
• Proficiency with Office 365 software and business tools (Excel, Word, PowerPoint, SharePoint, etc.)
• Experience with computer programs such as EMH
• Exceptional organizational skills
• Strong customer service, time management, critical thinking, and active listening skills
• Prior military experience is helpful but not required
• CPR certification

Benefits

• Health insurance
• 401K plan with company match
• Paid time off
• Flexible spending account
• Disability insurance
• Life insurance
• AD&D
• Flexible work schedule
• Professional training and development