Lead investigation and response activities for confirmed and escalated cyber security incidents in accordance with established playbooks and service level targets
Perform analysis of suspicious activity across endpoint, network, identity, email, cloud, application, and system log sources
Analyze, investigate, and correlate data from SIEM/SOAR, EDR, firewall, proxy, intrusion detection/prevention, email security, and other monitoring platforms to drive accurate incident response
Document investigations, findings, actions taken, and escalation details in the case management system with clear, complete, and timely notes
Create full summary reports of events of interest to drive after action and lessons learned activities
Follow shift handoff procedures and communicate open issues, emerging threats, and significant events to team members and incident handlers
Contribute to continuous improvement by identifying recurring false positives, process gaps, and opportunities to improve alert quality, runbooks, and analyst efficiency
Drive containment, eradication, and recovery actions in coordination with infrastructure and technology teams
Collaborate with Tier 1 analysts to improve detection and response capabilities and provide guidance on escalation quality
Partner with security engineering teams to ensure effective operation and tuning of security tools and detection capabilities
Requirements
3-6 years of experience in cyber security operations, incident response, security monitoring, IT operations, networking, or a related enterprise technology environment
Proven experience handling and responding to cyber security incidents in a SOC or CSIRT environment
Direct experience with security technologies such as SIEM, EDR, IDS/IPS, email security, firewalls, proxy tools, or case management platforms is preferred
Strong knowledge of incident response processes, investigative techniques, threat indicators, and attack methodologies
Hands-on experience with log analysis and forensic investigation techniques
Ability to prioritize work, manage multiple active incidents, and make sound decisions in a fast-paced, high-impact operational environment
Strong critical thinking skills, and investigative mindset to analyze complex activity, connect related indicators, and identify root cause and scope of incidents
Bachelor’s degree in cyber security, information technology, computer science, or a related field preferred; equivalent practical experience.
Tech Stack
Cloud
Cyber Security
Firewalls
Benefits
Annual incentive opportunity (cash bonus and equity awards)