Project Coordinator II

Role Overview

• The Project Coordinator II is responsible for supporting and coordinating service, installation, and aftermarket projects from planning through completion
• This role works cross-functionally with Product Management, Sales, Operations, and customers to ensure successful execution of projects
• The Project Coordinator II will help manage timelines, resources, and communication while ensuring projects are delivered on time, within budget, and at the required quality standards
• Partner with customers and internal teams (Product Management, Sales, Operations) to document and understand project objectives, including technical and logistical requirements
• Coordinate and support all phases of service, installation, and aftermarket projects, including scheduling, resource planning, and task management
• Develop and maintain detailed project plans with timelines, deliverables, and assigned responsibilities
• Communicate project status, risks, issues, and resolutions to internal stakeholders and external customers through clear verbal and written updates
• Serve as a point of contact for project coordination activities throughout the project lifecycle
• Schedule and facilitate recurring project status meetings; track action items and ensure follow-through
• Monitor project progress to ensure deliverables are completed on time, within budget, and meet quality standards
• Identify project risks and issues, escalate when necessary, and assist in implementing solutions
• Assist in tracking project budgets and supporting cost management efforts
• Document processes and contribute to continuous improvement initiatives within the service and aftermarket teams
• Support cross-functional teams with reporting, data tracking, and project documentation
• Assist Finance and Accounting with project-related reporting and monthly close activities as needed
• 25% of travel required.

Requirements

• Bachelor’s degree preferred or equivalent relevant experience
• 3–5 years of experience in project coordination, project management, or related role
• Experience in a technical, manufacturing, telematics, or service-based environment preferred
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously
• Excellent communication skills (written and verbal) with the ability to work across cross-functional teams and with customers
• Ability to quickly learn technical concepts and new systems
• Strong problem-solving skills with the ability to assess situations, identify root causes, and recommend solutions
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook); experience with project management tools is a plus
• Self-motivated with the ability to work independently with minimal supervision
• Customer-focused mindset with strong attention to detail and follow-through
• Understanding of project management fundamentals (timelines, scope, budgeting, risk management)

Benefits

• paid vacation
• 401(k)
• medical
• dental
• vision