Drive customer engagement
through building and nurturing value-creating and scalable relationships, you develop a deep understanding of your clients’ and their finance goals. You guide and consult with them in order to drive their engagement and the activation of all the spend management features.
Upsell
you leverage your deep understanding of both the product and your customer's needs to identify new business opportunities, as well as product and feature optimisation initiatives to increase value for existing accounts.
Measure success and provide data insights
with the use of specific KPIs you aim to achieve and monitor revenue trajectory through, for example, key metrics such as spend engagement, SaaS uplift and renewals.
Act as Product ambassador
working closely with internal stakeholders, you compile and communicate client feedback and act in an advisory capacity on current and future product features.
Thrive for process excellence
you aim for continuous improvement, designing and delivering upon the client journey touchpoints that will increase customer satisfaction and contribute towards long-term retention.

Proven experience in a proactive commercial-centric role, ideally in a B2B setting.
Prior experience with upselling products and product features to existing clients.
Fluent in English (C2).

Top-of-market compensation package, including equity.
Our vibrant offices are at the heart of our culture, where in-person time fuels collaboration and connection over weekly breakfasts and Friday demos.
Additional benefits include: 20 days “work from abroad”, 600EUR/GBP Learning & Development Budget, and other local benefits.

Account Manager

Key skills