Staffing Operations Manager

Role Overview

• Manage and support a team of recruiters
• Oversee recruitment operations from pipeline management to placement
• Administer and optimize ATS workflows
• Identify operational bottlenecks and implement solutions
• Support client account management
• Track and report on team KPIs
• Coordinate with internal teams on hiring goals
• Maintain documentation of processes and standards

Requirements

• Staffing agency experience is non-negotiable
• Demonstrated experience in a managerial or senior-level role with direct oversight of recruitment staff
• Strong working knowledge of ATS platforms and their integration into recruiting operations
• Excellent written and spoken English
• Highly organized with the ability to manage competing priorities
• Prior remote work experience and fluency with remote collaboration tools
• Experience with US or UK-based companies

Benefits

• Competitive pay
• Real growth opportunities
• Flexible work arrangements