Serve as a liaison between health and social services and the community
Identify health-related issues, collect data, and discuss concerns with the people served
Address members housing concerns and connect them with community resources
Help with completion of applications, identifying housing vacancies, adding members to wait lists
Assist members in understanding and utilizing their housing benefits in partnership with the community and policies related to the Medicaid population
Conduct in-person assessments to understand member care needs, preferences, socioeconomic barriers, and evaluate the home environment
Coordinate access to basic needs with a focus on housing (e.g., housing, food, income, and transportation)
Provide social support to boost members' morale and sense of self-worth
Support member independence through appropriate education and coaching
Conduct research and in-person outreach to locate difficult-to-contact members to increase assessment completion and participation in clinical programs
Build and maintain relationships with providers and community resources to support member referrals
Regularly travel to conduct member visits and community-based visits as needed to ensure effective program administration
Requirements
Must reside in the state of South Carolina
Able to travel up to 25%
Minimum two (2) years of experience with community resources, health agencies, or social services (e.g., Area Agency on Aging, DME providers, Meals on Wheels)
Proficiency in Microsoft Office such as (Teams, Excel, PowerPoint, Outlook, Word)
Build rapport with members and community partners
Respect for cultural and demographic diversity
Strong written & verbal communication skills and advocacy for members at all care levels
Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
Benefits
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match