Responsible for performing admitting duties for all patients admitted for services at the hospital.
Work within the policies and processes as they are being performed across the entire organization.
Assign accurate MRNs, complete medical necessity/compliance checks, provide proper patient instructions, collect insurance information, receive and process physician orders.
Operate the telephone switchboard to relay incoming, out-going and inter-office calls as applicable.
Responsible for point of service goals as assigned.

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
High School Diploma/GED
Required Certification: CRCR Required within 6 months of hire (Company Paid)

Patient Access Specialist

Key skills