Build Lifecycle Services Configure-to-Quote deployment roadmap and feature development across the full lifecycle, delivering incremental value through Agile methodologies
Be the product owner and important liaison between LCS (Portfolio and commercial teams) and Configure to Quote (C2Q) technology teams.
Establish governance for intake, backlog management, estimating, road mapping, visibility, and prioritization.
Document our-state business processes, including workflows and process maps.
Translate requirements into technical solutions by partnering with business and technology your team.
Define user stories with IT to clarify system, architecture, and data requirements that support the global process.
Partner with Success Enablement and Readiness teams to assess change impacts, including role changes, training needs, and communications for impacted team members.
Support testing, validation, deployment, release planning, and issue resolution.
Define and track important metrics for adoption, accuracy, and performance while supporting migration from current-state tools to future-state solutions.
Improve prioritization decisions based on Value, growth, and customer experience outcomes.

Bachelor's Degree in a relevant field
5+ years of relevant business experience, within a service business or related industry
Exposure to Lifecycle Services (LCS) business models and processes
Experience with product configuration, quoting, proposal management, pricing products, and pricing systems
Hands-on experience with Salesforce, RA Advisor, Service Proposal Tool, SAP CRM/ECC, Power BI
Working knowledge of CPQ, quote-to-cash, order management, SaaS enablement, subscription lifecycle models, and renewals management
Experience with process mapping, business process improvement, requirements gathering, and gap analysis
Experience translating needs into IT and system-driven solutions
Familiarity with Agile methodologies (SAFe, Scrum, Kanban) and tools such as Jira and Miro
Track record in product ownership, project management, business systems analysis, or business/process transformation.

Product Owner – Lifecycle Services

Key skills