AI Transformation Strategy – Operations Lead

Role Overview

• Establish and maintain a comprehensive AI transformation strategy & governance framework, including standards, methodologies, templates, and processes that ensure consistency, quality, and auditability across all transformation programs.
• Define and operationalize end-to-end program lifecycle management practices — from initiative intake and scoping through execution, launch, and value realization.
• Oversee and manage the AI transformation project portfolio, ensuring initiatives are strategically prioritized, resourced, and tracked against defined OKRs and KPIs aligned with Pfizer China’s GTM transformation strategy.
• Serve as the primary liaison between the GTM Transformation Team and senior leadership, BU leads, digital, CEI, and external partners, ensuring transparent communication, alignment, and sustained executive sponsorship.
• Develop and maintain the integrated AI transformation roadmap, incorporating strategic priorities, resource constraints, and emerging opportunities to guide multi-year transformation execution.
• Design and deliver executive-level dashboards, progress reports, and strategic updates that communicate transformation milestones, risks, and business value realization to senior leadership and the Board.
• Optimize resource allocation across the transformation portfolio, managing workforce planning, vendor engagement, and budget deployment to maximize program impact.
• Proactively identify, assess, escalate, and mitigate risks and issues across transformation programs.

Requirements

• Bachelor’s degree or above in Business Administration, Management, Data Science, Information Technology, or a related field; Master’s degree (MBA or equivalent) preferred.
• Minimum 10 years of professional experience in program/portfolio management, product owner and leadership, strategy consulting, or enterprise transformation roles within multinational or highly regulated environments.
• Proven track record of establishing and leading enterprise-level program functions or transformation offices, with demonstrated ability to govern large, complex, cross-functional programs from inception to value realization.
• Strong understanding of AI technologies, digital transformation methodologies, and their commercial applications in the pharmaceutical or life sciences sector.
• Demonstrated experience working directly with senior leadership and C-suite stakeholders; excellent executive communication, influencing, and facilitation skills.
• Expertise in change management frameworks and organizational development, with a track record of driving successful adoption of complex transformations.
• Strong analytical and strategic thinking skills with a structured, data-driven approach to portfolio decision-making.
• PMP, PgMP, Agile/SAFe, or equivalent program management certification preferred.
• Fluency in both English and Mandarin (written and spoken) required.
• Experience in the pharmaceutical, healthcare, or life sciences industry is highly desirable.

Tech Stack

• PMP

Benefits

• Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
• Health insurance
• Retirement plans
• Flexible work arrangements
• Professional development
• Bonuses