Project Manager

Role Overview

• Manage assigned projects from initiation through closeout, ensuring delivery aligns with approved scope, schedule, budget, and quality standards
• Coordinate internal and external resources to support field execution, including Field Service Managers, Technicians, Project Engineers, and subcontractors
• Ensure project documentation is complete and maintained throughout the lifecycle
• Track and manage project financials, including revenue, cost, margin, labor, and material usage
• Maintain accurate project schedules, logs, forecasts, and closeout documentation
• Support monthly forecasting activities and provide inputs to S&OP related to upcoming labor demand or equipment volume
• Identify opportunities to optimize labor and material usage while maintaining scope integrity
• Serve as the primary point of contact for day-to-day project communication with customers
• Provide clear, timely project status updates and escalate risks or issues as needed
• Develop working relationships with customers and internal stakeholders by understanding project requirements and success criteria
• Act as a technical liaison in coordination with engineering and technical teams
• Provide guidance and day-to-day direction to Project Coordinators as assigned
• Collaborate closely with Field Service Managers and Technicians to ensure field execution aligns with scope, standards, and safety requirements
• Participate in account meetings, internal project reviews, and continuous improvement initiatives
• Execute projects in accordance with PMO governance, standard work, and Copeland processes
• Maintain project data in required systems and tools
• Contribute to lessons learned and continuous improvement efforts
• Review active projects and update status, risks, and schedules
• Intake new projects and validate scope, assumptions, and execution plans
• Attend customer and internal account meetings and adjust plans based on outcomes
• Track upcoming work and capacity needs across assigned accounts
• Proactively identify issues and recommend solutions

Requirements

• Bachelor’s degree or equivalent practical experience
• Experience in project coordination, project management, or technical field service environments
• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint)
• Ability to travel up to 25% based on project and customer needs
• Commitment to safety and compliance in field environments
• Ability to support field-based projects, including visits to customer sites as needed
• Ability to work in a fast-paced, customer-facing environment with multiple active projects
• 3–5+ years of experience supporting HVACR, controls, refrigeration, or technical services projects (preferred)
• Experience working with food retail customers (preferred)
• Familiarity with PMO-driven environments and standardized project controls (preferred)
• CAPM, PMP, or demonstrated project management proficiency (preferred)
• Strong written and verbal communication skills (preferred)

Tech Stack

• PMP

Benefits

• medical insurance plans
• dental and vision coverage
• 401(k)
• flexible time off plans
• paid parental leave
• vacation and holiday leave