Clinical Specialist II

Role Overview

• Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products.
• Performs work that involves a high degree of independence.
• Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.
• Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager.
• Acts as a clinical interface between the medical community and the business.
• Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
• Provides engineering, sales, education and clinical support in response to field inquiries on as-needed basis.
• Demonstrates a thorough command of all EP products, related product and technical knowledge, trends and players.
• Develops, leads and/or facilitates trainings and other programs on EP products to healthcare professionals.
• Provides insight, guidance, and feedback to management on market feedback and components of next generation of products.
• Provides regional EP procedural case coverage.
• Provides additional back-up support to EP Sales Representatives in the following areas: Sales support; Regional training seminars; Clinical studies/data collection; Trouble Shooting; and, New product in-service training to physicians, nurses and sales representatives.
• Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.
• Assists Training and Education departments with advanced educational seminars, and the preparation of educational materials.
• Assists Sales with advanced product demonstrations to visiting physicians and sales personnel.
• Remains current on developments in field(s) of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends.
• Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence.
• Performs related functions and responsibilities, on occasion, as assigned.

Requirements

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience required.
• Requires ability to become certified on EP products.
• Requires a minimum of 6 months in Clinical Specialist position.
• Minimum of 2 years clinical experience (internal or external with industry competitor).
• Achieves or exceeds expectations in most recent performance review.
• Requires an average of 15+ cases a month for 6-12 consecutive months as primary mapper.
• Primary mapper on complex cases for 6+ months (requires a minimum of 3 complex cases over last 6 months).
• Demonstrate ability to increase utilization of Abbott Advanced Mapping and Ablation Tools.
• Complete monthly sales activities at their Accounts.
• Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit
• an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.