About this role
Role Overview
- Shall work full-time at DOS and provide remote engineering, maintenance and technical assistance for all telephone and telecommunication systems in DOS locations
- Shall configure, install and perform maintenance on DOS call accounting and threat recorders and install and maintain call accounting programs on DOS Personal Computers (PC)
- Shall evaluate new products for use in DOS telephone and telecommunication systems
- Shall establish and maintain a repair and return system to support defective system components returned from locations and assist in the installation/repair of Private Branch Exchange (PBX) and telecommunication systems as necessary
- Work may involve immediate action to restore service, failure-point isolation and resolution, or technical assistance via a remote connection to the system
Requirements
- 10 years of progressive systems, security, and telecommunications experience
- 8 years of experience working in/leading an IT enterprise engineering team for a Federal Agency
- 3 years of experience integrating new telecommunications technology into Federal Gov enterprise level networks
- 1 years’ experience performing, documenting, and supporting Federal security ATTs/ATOs and POAMS
- Proven experience/work within the DOS at the enterprise level
- 5 years of complex systems integration leveraging voice and data over a world-wide Federal enterprise network
- CCNA or CCNP certification
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone