Home
Jobs
Saved
Resumes
After-Sales Customer Service Representative at AMO PROMO | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
After-Sales Customer Service Representative
AMO PROMO
Website
LinkedIn
After-Sales Customer Service Representative
Belo Horizonte, Minas Gerais, Brazil
Full Time
1 day ago
No Sponsorship
Apply Now
Key skills
Communication
About this role
Role Overview
Identify customer requests received through various channels (chat, WhatsApp, email, and phone)
Propose and communicate personalized and appropriate solutions for each case, whenever possible
Respond to customers using our prewritten response templates, adapting case details and personalizing communication
Liaise with insurance companies when necessary, maintaining clear, proactive, and frequent communication with customers to ensure quality service
Requirements
High school diploma or equivalent
Previous experience in or interest in customer service
Good communication skills and ability to tailor service to the context
Proactivity and a problem-solving mindset
Benefits
Health insurance
Life insurance
Food allowance
Dental insurance
Meal voucher
Work-from-home allowance
Apply Now
Home
Jobs
Saved
Resumes