Key skills
AgileCommunication
About this role
Role Overview
- Onboard churches after contract signing until the launch of their app customization
- Schedule meetings with clients
- Engage with clients and perform follow-ups
- Monitor process flows, ensuring end-to-end success
- Delight customers and help make their journey exceptional
- Propose solutions, collect feedback, and analyze satisfaction metrics
- Many other tasks — there’s room for growth and variety.
Requirements
- High school diploma or degree in Communication, Business Administration, or related fields
- Intermediate knowledge of Microsoft Office
- Experience in customer service
- Knowledge of workflows and processes
- Comfortable with technology
- Familiarity with and engagement in the Christian community
- Knowledge of agile methodologies is a plus
- Proficiency in other languages is a plus
- Customer service training or courses are a plus.
Benefits
- Flexible benefits
- Health insurance (co-payment)
- Birthday day off
- Discounts at partner institutions
- Culture of continuous learning