Key skills
BIProject Management
About this role
Role Overview
- Manage and operate the IT Performance Cockpit backlog
- Define, structure and maintain a centralized backlog of KPIs, dashboards and use cases
- Ensure prioritization aligned with Group IT strategy and business needs
- Maintain consistency across all IT performance domains
- Ensure strong rigor in KPI definitions, methodologies and calculation rules across entities
- Contribute to the evaluation of IT performance against market benchmarks and industry standards
- Define and operationalize IT performance KPIs
- Develop and maintain a deep and structured understanding of IT performance KPIs
- Define KPI frameworks, calculation rules, thresholds and measurement methodologies
- Ensure KPIs are relevant, measurable, comparable and actionable
- Validate data sources and ensure reliability and consistency across entities
- Continuously challenge KPI relevance to maximize decision-making value
- Drive data-driven delivery and implementation
- Coordinate IT, Data and BI teams for KPI and dashboard implementation
- Ensure translation of KPI definitions into data models, pipelines and reporting solutions
- Track delivery progress, risks, dependencies and timelines
- Ensure data quality, consistency and reliability of KPI outputs
- Challenge data inconsistencies and ensure alignment between KPI logic and data outputs
- Support industrialization and automation of reporting
Requirements
- At least 5 years of experience in Product Owner, Business Analyst or IT Project Management roles
- Good experience in data, reporting, BI or IT performance environments
- Experience working with complex data environments and multiple data sources