Reporting into one of our Home Fraud Team Leaders
Tackling a mix of suspected fraudulent claims across contents and buildings insurance
Working closely with our Operational Teams, Suppliers and wider Fraud Teams to identify and respond to fraudulent claims
Supporting Hastings Direct in delivering a market leading fraud defence for Household/Home Claims – a business area that has expanded exponentially over the past 12 months!

Has a technical fraud background within insurance or has strong experience of household/home/property claims
Strong overall claims understanding – familiar with the end-to-end claims journey
Capable of making decisions and challenging the status quo – able to utilise strong communication skills and engage with a varied audience

Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail
Competitive bonus scheme
all colleagues are eligible for our annual 4Cs performance bonus
Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more...

Fraud Investigator – Home Claims

Key skills