Account Executive – Employee Benefits, Major Markets

Role Overview

• Serves as a consultant to Major Market clients, with principal responsibility for retention.
• Acts as the technical expert on plan design, funding strategy, carrier marketplace, and compliance for accounts with 1,000–5,000+ lives.
• In some instances, also holds primary responsibility for client relationship management.
• Establishes and maintains strong relationships with C-level and senior HR decision-makers, demonstrating detailed knowledge of each client’s business, industry, and benefit exposures.
• Directly oversees delivery of all HUB services throughout the policy cycle, including stewardship reports, claims reviews, carrier meetings, coverage outlines, and marketing of renewal and emergent coverage requests.
• Leads carrier marketing, underwriting negotiations, and RFP processes for large-group accounts, including stop-loss placement and evaluation of self-funded and level-funded alternatives.
• Conducts annual reviews with clients, making coverage and cost-containment recommendations focused on reducing total cost of risk across complex benefit programs.
• Maintains strong relationships with carrier marketing, underwriting, and risk control staff, with detailed familiarity of each carrier’s products and appetite for major market business.
• Ensures Producers are fully informed and prepared for all client meetings and interfaces to competently manage the client relationship.
• Works cooperatively with CSS colleagues to deliver client services, using the interface as an opportunity to teach, train, and mentor team members.
• Provides performance feedback to the Client Services Manager.
• Identifies opportunities for cross-sell and up-sell of HUB products and services—such as stop-loss, executive benefits, voluntary/worksite, pharmacy consulting, and population health solutions.
• Documents competitive intelligence on other providers.
• Manages HUB Top 200 process for assigned accounts.
• Maintains current receivable status for assigned clients; undertakes proactive collection efforts for receivables 30+ days past due.
• Complies with HUB systems, procedures, and state/federal insurance regulations.
• Leverages HUB resources and tools available via HUB Today.
• Is actively involved with professional and/or civic associations on behalf of HUB.

Requirements

• Active Life & Health License
• 5-7+ years of employee benefits account management or consulting experience, some of which servicing Major Markets (1,000+ lives)
• Demonstrated expertise with self-funded and level-funded plan arrangements, stop-loss marketing, and large-group underwriting concepts
• Experience influencing C-level executives and presenting to senior HR leadership at large employers
• Exceptional written and verbal communication skills, including the ability to design and deliver group presentations
• Proficiency with Microsoft Office Suite
• Strong organizational skills with the ability to manage competing demands across multiple large-group accounts
• High energy, detail-oriented self-starter with strong leadership and mentoring skills
• Bachelor's degree in a related field, or an equivalent combination of education, certifications, training, and relevant professional experience that demonstrates the knowledge, skills, and abilities required for success in the role.
• Industry designations such as CEBS, GBA, RHU, or REBC
• Experience with multi-state employer groups or multi-location accounts
• Familiarity with data analytics platforms, pharmacy benefit consulting, or population health strategies

Benefits

• health/dental/vision/life/disability insurance
• FSA, HAS and 401(k) accounts
• paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays
• eligible annual bonuses, equity and commissions may be available for some positions