Mid-Market Business Advisor – Rentals

Role Overview

• Own and grow a portfolio of Mid-Market Single Family Rental partners in the Mid-Market segment with a focus on retention, expansion, and long-term revenue growth.
• Build strategic relationships across partner organizations, including executive stakeholders, economic buyers, and day-to-day operators.
• Develop tailored account strategies and success plans aligned to each partner’s business objectives, portfolio needs, and growth goals.
• Lead strategic business reviews and value-based conversations that deepen adoption and position Zillow Rentals as a critical growth partner.
• Identify and execute expansion opportunities within existing partner portfolios by mapping accounts, uncovering pain points, and aligning solutions to partner needs.
• Navigate complex renewals, organizational structures, and risk scenarios to protect recurring revenue and maintain strong partner retention.
• Serve as the primary escalation point for strategic partner needs and work cross-functionally to resolve issues, strengthen relationships, and improve partner outcomes.
• Maintain strong portfolio discipline using Salesforce.com and related tools to manage activity, forecasting, account strategy, and opportunity progression.
• Travel in-market to meet with partners, strengthen relationships, and support high-impact business conversations when needed.
• Consistently meet and exceed revenue, retention, and performance goals tied to a net growth and retention model.
• Represent the voice of the partner internally to influence product, marketing, sales process, and partner experience improvements.
• Serve as a brand ambassador for Zillow Group and bring a consultative, strategic, and partner-first approach to every interaction.

Requirements

• 2+ years of experience in outside sales, business-to-business sales, and/or selling into accounts with complex or multiple decision-makers.
• Proven track record of meeting and exceeding sales goals and other key performance metrics.
• Skilled at managing a smaller number of high-value, complex accounts with strong prioritization and time management.
• Strong executive presence and comfort leading high-level conversations with decision-makers and influencers.
• Excellent written and verbal communication skills.
• High degree of ownership and dedication to work quickly and accurately in a rapidly changing environment.
• Skilled at executive multi-threading, strategic account planning, and navigating complex renewals or revenue-risk conversations.
• Customer-centric and consultative, with the ability to balance partner advocacy, commercial rigor, and long-term account growth.
• Proficient in Excel, Salesforce, and other data analytic tools, including Google Analytics.
• Salesforce.com or other CRM experience preferred.
• Ability and willingness to travel up to 50%.

Tech Stack

• SFDC

Benefits

• Competitive base pay
• Incentive compensation
• Equity awards