Provide in-depth knowledge and customer facing support for our SBC products and capabilities that the field sales teams can leverage throughout the sales cycle
Assist the Conversions team with migrating existing customers to the new Commercial Card product
Partner across multiple parts of the business on go to market product positioning and UI training
Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise
Gather technical specifications, application configuration, implementation and post go live support
If there are technical or process concerns by a client, you either consultatively help solve the issues, or escalate to the experts within our organization
Assist the field sales team as well as key internal stakeholders with understanding how our products work and the best way to position them in front of customers
Provide demos of our different product user interfaces (UI) to customers and/or prospective customers
Be a voice of the customer, documenting all needs to influence and prioritize product design
Build relationships and trust across field sales and other internal partners

At least 3 years of client facing experience in a sales or consulting role in the payments industry
Bachelor's Degree or military experience preferred
5+ years of experience in sales or in a client supporting role in the payments industry
3+ years experience working with various accounting and ERP systems such as QuickBooks, Sage, NetSuite, etc.
2+ years of experience in Accounting or IT based consulting
Experience with the accounts payable process.

Manager, Solutions Consultant – Business Cards & Payments

Key skills