Key skills
ERP
About this role
Role Overview
- Provides administrative support to assigned Claims Examiners
- Contacts insured and relevant parties to obtain necessary information for claims processing
- Documents conversations or information on appropriate ERP system
- Organizes and updates claims information
- Delivers exceptional customer service to internal and external customers
- Processes claims for indemnity payments and related payments
- Communicates pertinent claim information to clients and internal staff
Requirements
- High school diploma or general education degree (GED) required
- Minimum of 1+ years’ claims insurance or closely related experience
- Intermediate computer skills with Microsoft Office Suite
- Ability to learn enterprise resources planning (ERP) software
- Basic understanding of office procedures
- Exceptional customer service and phone etiquette skills
- Excellent data entry, strong attention to detail, ability to prioritize assignments
Tech Stack
- ERP
Benefits
- Generous medical, dental, and vision plans
- 401K retirement plans and company match
- Bonus potential for all positions
- Paid Time Off
- Paid holidays throughout the calendar year
- Support for continued learning