Process cases submitted by providers for enrollment into the program
Review and process requests submitted by providers to update their information
Communicate with providers through email and internal software systems, with occasional phone communication as needed
Collaborate closely with team members to move provider requests through various stages of processing and quality assurance reviews
Deliver exceptional customer service internally, to providers, and to clients

Customer service experience is preferred, but not required
A background in credentialing is considered a plus, but is not required
Experience working with provider offices or healthcare institutions is highly desirable, but not required
Kindness, empathy, collaboration, and teamwork are essential to our culture and the work we do

Provider Enrollment Agent

Key skills