Service Center Support Specialist, German, Polish Speaker

Role Overview

• First point of contact for employees, managers, and HR Business Partners
• Provide support on HR processes, systems, policies, and services across multiple countries
• Resolve inquiries via phone, chat, and ticketing systems
• Ensure high-quality customer service
• Maintain accurate HR records
• Contribute to continuous process improvements
• Ensure compliance with data privacy regulations

Requirements

• At least one year of experience in customer service, HR operations, or a shared services environment
• Fluent in German and Polish
• Excellent communication, problem-solving, and stakeholder management skills

Benefits

• Flexible work arrangements
• Professional development