About this role

Take part in governance meetings to track how our integrations with carriers and providers are performing, making sure data flows as expected and issues are identified early.
Help troubleshoot and resolve integration problems as they come up, working with internal teams to keep systems running smoothly and minimise any impact on users.
Support the onboarding of new insurers and financial providers from setup and requirements gathering to testing and documentation, helping expand Kota’s network and offering.
Keep integration documentation organised, accurate, and easy for internal teams to use.
Work closely with the Benefits, Compliance, Engineering, and Carrier Partnerships teams to share updates, capture new requirements, and ensure our integrations evolve with the business.
Proactively look for ways to improve how we manage integrations, identifying recurring issues or opportunities to make processes more efficient and scalable.

Is genuinely curious about technology, APIs, and how complex systems connect and wants to turn that curiosity into hands-on expertise.
Has a problem solver’s mindset: you like tackling challenges, spotting patterns, and finding smarter ways to get things done.
Cares about getting the details right, but can also see how the small things fit into the bigger picture.
Communicates clearly, confidently, and proactively
keeping teams aligned and driving progress forward.
Thrives in collaborative environments, working comfortably with both technical and non-technical teammates.
Brings energy, initiative, and a sense of ownership to every task, no matter how big or small.
Is motivated by the chance to grow quickly, take on increasing responsibility, and help shape how a fast scaling company builds its partnerships and systems.

Integrations Associate

About this role