Automotive Claims Manager, Automotive Claims Specialist
Leipzig, Saxony, Germany
Full Time
1 hour ago
$37,200 - $62,000 EUR
No Sponsorship
Key skills
AICommunication
About this role
Role Overview
- Act as the personal point of contact and advisor for clients affected by accidents
- Guide clients from the technical damage assessment through to the successful assertion and receipt of all accident-related claims
- Arrange expert appraisers, rental vehicles and a reliable repair garage
- Communicate via the fairforce software with clients, insurers, partners and authorities
- Provide empathetic, solution-focused support to clients in the exceptional situation of an accident
Requirements
- Minimum of 2 years' experience handling automotive accident claims
- Comfortable using a laptop and digital working tools
- Basic hands-on experience with AI tools
- Strong communication skills and a genuine desire to help
- Customer-focused, structured and solution-oriented working style
- Proficient German language skills, spoken and written (at least C1)
Benefits
- 28 days of vacation + paid training days
- Home office on Fridays
- Transparent compensation model
- €3,100 gross per month as a fixed salary
- Average additional bonus of €1,200 gross per month
- Company pension plan
- Employee savings contributions (vermögenswirksame Leistungen) up to €480 p.a.
- Tax-free benefit in kind up to €600 p.a.
- Childcare subsidy
- Company bike (JobRad) / public transport season ticket (Jobticket)
- Premium gym membership in Leipzig
- Workplace in a green area with views of the Karl-Heine Canal
- Flexible workstation setup with ergonomic chairs and height-adjustable desks
- Good transport links