Research various destinations and needs of travel regarding prices, customs, weather conditions, reviews, etc.
Diagnose the client's specifications and suggest suitable travel packages and/or services
Organize travel from beginning to end
Supply travelers with pertinent information and useful travel material
Collect deposits and manage client payments
Use promotional techniques and prepare promotional material to sell itineraries and tour packages
Handle unforeseen issues and determine eligibility for credits/refunds
Maintain relationships with key persons
Keep financial statements and documents
Ask for help and guidance when needed

Must be legally authorized to work in the United States
Must have a reliable internet connection computer or smartphone
Must be available to attend live and recorded trainings and meetings
Must be self-motivated, have a positive attitude, and be willing to learn and adapt
Must be able to work independently, but are you passionate about travel and love helping others create unforgettable experiences

Customer Travel Representative

About this role